Returns & Exchanges

Our Commitment to Satisfaction At our Online Store, we want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased with a product you bought from us, our Returns and Exchanges Policy outlines the process for returning or exchanging items.

Return Eligibility and Conditions

• Time Frame: Items can be returned or exchanged within 30 days of receipt.
• Condition of Items: Products must be returned in their original condition, unworn and with all tags attached. Items that are damaged, soiled, altered, or not in their original packaging will not be accepted for return or exchange.
• Exclusions: Certain items may be excluded from returns or exchanges. These will be clearly identified in the product description.

Initiating a Return or Exchange To start a return or exchange process, please contact our customer service team. They will provide you with a return authorization and detailed instructions. Please note that return shipping costs are not covered by our store, unless the item is being returned due to a defect or error on our part.

Processing Returns and Exchanges

• Refunds: Once we receive and inspect your returned item, we will process your refund. The refund will be credited to the original method of payment, usually within a certain number of days.
• Exchanges: If you wish to exchange an item, please let us know the replacement item you desire. Subject to stock availability, we will ship the new item to you after receiving the original item.

Defective or Incorrect Items If you receive a defective item or an item different from what you ordered, please contact us immediately. We will arrange for a replacement and cover all associated shipping costs.

Changes to the Returns and Exchanges Policy We may update this policy periodically. We encourage you to review this policy each time you make a purchase to stay informed about our return and exchange procedures.

Questions If you have any questions about our Returns and Exchanges Policy, please contact our customer service team. We’re here to help ensure your shopping experience is as smooth and enjoyable as possible.